PLURMate Support

Need help with your account or the app? Email support@plurtix.com. Include your PLURMate handle if you have one, but never send us a verification code.

Safety

Use Report or Block from a profile or conversation when another member breaks the Community Guidelines. Reporting blocks that member immediately. If anyone is in immediate danger, contact local emergency services first.

Account deletion

In PLURMate, open Profile, scroll to the bottom, and choose Delete account. Deletion happens immediately. There is no waiting period.

Deleted right away: your photos, your name, bio, birth date, location, and every other personal detail on your profile, your own likes/passes, your device and push-notification data, and any unused invite codes. What's kept, with nothing identifying you left in it: an anonymized account record and, if you'd invited anyone, the fact that an invite existed (needed so the invite system stays consistent for the members you invited).

You can also email us at the address above for help with a deletion or privacy request.

Operator

PLURMate is operated by PlurTix LLC, 5101 Santa Monica Blvd, Ste 8, PMB 273, Los Angeles, CA 90029-2480, United States.